How to disable Pardot identity verification
When signing into Pardot from an unrecognized browser you need to enter a code sent to your phone or email. By adding your IP address to Salesforce, you can disable the identity verification challenge.
Multifactor authentication
Multifactor authentication (MFA) helps prevent unauthorized Salesforce and Pardot access. It triggers a second line of defense when someone attempts to login from an unrecognized browser. According to Salesforce, multifactor authentication adds an extra layer of protection against threats like phishing attacks, increasing security for your business and your customers. By saving your IP address in Salesforce, you can fulfill MFA without entering a code.
Why should I whitelist my IP address?
Maybe you’re someone who likes to clear their cache and cookies regularly. Each browser cleanse necessitates a new Pardot code upon login. You can disable the login challenge for a trusted IP address or IP range within setup in Salesforce. Adding your IP as a trusted address in Salesforce will also allow you to login into Pardot through pi.pardot.com.
How to add your IP address to Salesforce trusted addresses
Adding your IP address is usually a quick process. Making this change requires the Manage IP Addresses permission.
First, find out your IP address. A simple ‘what is my IP address’ search should provide a quick answer. Once you’ve obtained your IP address, here are the remaining steps to take.
- In Salesforce, under the gear icon in the top-right section of your screen, click Setup.
- Enter Network Access in the Quick Find box.
- Click Network Access under Security.
- Click the New button.
- Copy and paste your IP address into the Start IP Address field.
- Enter the same IP address in the End IP Address field.
- Use the Description to inform your team who the IP address belongs to (ex. Lidia Cruz – Marketing).
- Click Save.
Note: It’s important to only whitelist the IP addresses associated with your own work-related devices on private networks.
References
https://help.salesforce.com/s/articleView?id=sf.security_networkaccess.htm&type=5
Jeff Kemp
Author | Certified Consultant | Owner
Technology Consultant | Marketing Automation & CRM Consultant
Working as an independent consultant under my company Optimal Business Consulting, I can advise on your tech stack selection and optimize your processes and platforms for improved marketing & sales effectiveness, operations, and ROI.
Brief intro about Jeff Kemp (Owner) - Watch Video:
I enjoy the intersection of working with people, processes, and technology for improved outcomes.
With over 30 years of marketing and sales experience I've been laser targeted on Marketing Automation & CRM optimization for over 10 years, nine of those as a Salesforce Certified Marketing Cloud Account Engagement (Pardot) Consultant, and also as a Certified Salesforce Administrator and HubSpot Expert. Prior to that I have over 17 years of WordPress development experience and additional high profile roles in sales and marketing management.
I've led over 50 client consulting engagements in various industries (sometimes working through other Salesforce Partners), and with each organization and project that I'm involved with I work hard to identify and solve sometimes unique and complex issues which often involve cleaning up technical debt from legacy systems, and architecting processes and solutions to help organizations set up effective lead management systems and operational efficiencies using best practices and proven methodologies.
I also love dogs :0)
Optimal Business Consulting is proud to be a Salesforce Partner since 2018 and also became a HubSpot Solution Partner in 2023. -->More about Jeff & OBC
My superpowers:
⚡Operational Efficiency ⚡Knowledge ⚡Experience ⚡Business Acumen ⚡Versatility ⚡ Perseverance
