Salesforce trusted IP address for easy Pardot access

by | Last Updated: Jan 27, 2023 | Blog, Pardot | MC Account Engagement, Salesforce

How to disable Pardot identity verification

When signing into Pardot from an unrecognized browser you need to enter a code sent to your phone or email. By adding your IP address to Salesforce, you can disable the identity verification challenge.

Multifactor authentication

Multifactor authentication (MFA) helps prevent unauthorized Salesforce and Pardot access. It triggers a second line of defense when someone attempts to login from an unrecognized browser. According to Salesforce, multifactor authentication adds an extra layer of protection against threats like phishing attacks, increasing security for your business and your customers. By saving your IP address in Salesforce, you can fulfill MFA without entering a code. 

Why should I whitelist my IP address?

Maybe you’re someone who likes to clear their cache and cookies regularly. Each browser cleanse necessitates a new Pardot code upon login. You can disable the login challenge for a trusted IP address or IP range within setup in Salesforce. Adding your IP as a trusted address in Salesforce will also allow you to login into Pardot through pi.pardot.com.

How to add your IP address to Salesforce trusted addresses

Adding your IP address is usually a quick process. Making this change requires the Manage IP Addresses permission.

First, find out your IP address. A simple ‘what is my IP address’ search should provide a quick answer. Once you’ve obtained your IP address, here are the remaining steps to take.

Adding trusted IP address to Salesforce

  1. In Salesforce, under the gear icon in the top-right section of your screen, click Setup.
  2. Enter Network Access in the Quick Find box.
  3. Click Network Access under Security.
  4. Click the New button.
  5. Copy and paste your IP address into the Start IP Address field.
  6. Enter the same IP address in the End IP Address field.
  7. Use the Description to inform your team who the IP address belongs to (ex. Lidia Cruz – Marketing).
  8. Click Save.

Note: It’s important to only whitelist the IP addresses associated with your own work-related devices on private networks.

 

References

https://help.salesforce.com/s/articleView?id=sf.security_networkaccess.htm&type=5

https://security.salesforce.com/mfa

About the Pardot rename

In April 2022, Salesforce announced the rebrand of Pardot to Marketing Cloud Account Engagement. While the rebrand unfolds and the world adapts to the new nomenclature, we'll typically keep the Pardot name in our blog posts.

There are several permutations of the new name being thrown about, so you may see us use any one of them as things evolve:

  • Pardot
  • Marketing Cloud Account Engagement
  • Marketing Cloud Account Engagement (Pardot)
  • MCAE
  • MC Account Engagement
  • Account Engagement by Pardot

Certified Consultant/Owner | Jeff Kemp

Marketing Automation & CRM Consultant

hire Jeff Kemp | Marketing Automation & CRM Consultant

I help select and optimize your processes & tech stack for improved marketing & sales effectiveness, operations, and ROI.

My superpowers are Knowledge, Experience, and Business acumen. I enjoy the intersection of working with people, processes, and technology where I can provide leadership and add value.

With over 30 years of marketing and sales experience I've been laser targeted on Marketing Automation for 10 years, seven of those as a Salesforce Certified Marketing Cloud Account Engagement (Pardot) Consultant, and also as a Certified Salesforce Administrator and HubSpot Expert. Prior to that I have over 15 years of WordPress development experience and additional roles in sales and marketing management.

Since I've worked with a lot of clients in various industries I've seen several of the same struggles that are common to almost all organizations (as outlined in this article). With each organization and project that I'm involved with I work hard to solve many of those typical problems, plus identifying and solving sometimes unique and complex issues which often involve cleaning up technical debt from legacy systems, and architecting processes and solutions to help organizations set up effective lead management systems and operational efficiencies using best practices and proven methodologies.

I also love dogs :0)

Optimal Business Consulting (OBC) is proud to be a Salesforce Partner. -->More about Jeff & OBC

Content Satisfaction Survey

We value your feedback. You may remain anonymous if you like.

0 Comments

Submit a Comment

Your email address will not be published. Required fields are marked *

Subscribe to our Blog

Follow Us

Latest Posts

Does migrating marketing automation or CRM platforms actually pay off?

Are you thinking about migrating Marketing Automation or CRM platforms and wondering if it’s worth it? Will your company/organization be better off in the long run if you migrate MAP and/or CRM platforms? Download our ‘Marketing Automation & CRM Platform Migration Checklist‘ Google Sheet as a valuable resource to give you some things to consider before making the jump.

Quick Tip: Syncing HubSpot with Salesforce Do Not Email

If you are connecting HubSpot with Salesforce and setting up HubSpot to sync with Salesforce, you don’t want to map the ‘Marketing contact status’ field directly to Salesforce’s ‘Do Not Email’ (DNE) field; those fields will not sync the proper values based on how they are intended to work.

Trending Posts

Subscribe to our articles

Like this article? Comment with your feedback below, and subscribe for all the latest helpful information.

Apply to be a Guest Poster if you are interested in writing one or more articles for our blog. To qualify you must be a subject matter expert that aligns with one of our current blog categories.

Related articles…